Accounts Receivable Calling

Ar Calling Services Alltres

AR Calling

Efficient Unpaid Account Collections

At Alltres, we partner with a wide range of healthcare organizations—from large hospital systems and specialty hospitals to small and mid-sized medical practices—to help them maximize collections and reduce outstanding receivables. Because of this, managing unpaid accounts can be time-consuming and resource-intensive, which is why our dedicated Accounts Receivable (AR) calling services are designed to simplify the process while improving recovery rates.

Moreover, our experienced AR specialists make personalized phone calls to patients with outstanding balances. Studies have consistently shown that direct, one-on-one phone communication is far more effective than automated emails or written reminders in resolving payment issues. By doing so, we combine professionalism, empathy, and proven communication strategies to ensure each conversation strengthens patient relationships while leading to timely payments.

What We Do

  • To begin with, we obtain account statuses by contacting patients and payers to verify current balances, clarify outstanding amounts, and identify any disputes or billing errors that may be delaying payments.
  • Next, we follow up with patients through consistent and structured outreach based on customized schedules, ensuring that no account is ever overlooked.
  • Once the account is ready, we initiate actions to receive payment by guiding patients through the payment process and coordinating with your internal billing department to close the loop efficiently.
  • Moreover, Alltres focuses on transparency, professionalism, and compliance throughout every interaction. We adhere to healthcare industry standards and maintain HIPAA compliance, ensuring that sensitive patient data remains secure at all times.
  • Ultimately, by outsourcing your AR calling process to Alltres, you can expect improved cash flow, reduced aging receivables, and enhanced patient satisfaction. Our goal is to help healthcare organizations maintain financial stability while keeping patient trust and communication at the forefront of every collection effort.

How It Works

  1. Review Account Information

    Alltres will securely access and review the account information from your system.

  2. Contact Customers/Patients

    Our highly trained team will contact customers/patients to remind them of payments due or inform them of past due balances.

  3. Initiate/Facilitate Payments


    Alltres will work with your customers/patients to initiate on-time payments or resolve past due balances.

Partner With Alltres

For more information about our AR calling services, please complete a secure online form. We look forward to speaking with you!